Privacy Policy

At EcoElegance, we respect your privacy and are committed to protecting your personal information. This privacy policy outlines how we collect, use, and safeguard your data.

Information We Collect

We collect information that you provide directly to us, such as when you make a purchase of sustainable clothing, sign up for our newsletter, or contact us for styling advice. This may include your name, email address, shipping address, phone number, and payment details.

Additionally, we may collect data about your interactions with our website, including IP address, browser type, and pages visited. This helps us understand how our customers use our site and improve the user experience. We may also use cookies and similar technologies to enhance your browsing experience and gather additional information.

How We Use Your Information

We use your information to fulfill your eco-friendly fashion orders, provide customer support, send updates about your order, and improve our products and services. With your consent, we may also send you promotional information regarding our latest sustainable collections and special offers.

Your data also allows us to personalize your shopping experience. For example, we may recommend sustainable clothing based on your past purchases or browsing history. We may also use aggregated, anonymized information to analyze our customer preferences and better tailor our eco-friendly fashion offerings to market demands.

Sharing Your Information

We do not sell your personal information to third parties. We may share your data with trusted service providers to assist with payment processing, sustainable clothing delivery, and marketing activities, but only to the extent necessary for them to perform their functions.

We work with third-party vendors to help maintain and improve our services. These include payment processors, logistics partners, IT service providers, and marketing agencies. All third parties are vetted to ensure they have appropriate safeguards in place to protect your personal information and are only permitted to use your data in line with our instructions.

Security

We use a variety of security measures to ensure the safety of your personal data. This includes encryption for sensitive information and strict access controls for all our systems.

We continuously review our security practices to ensure that your data is protected. Our servers are hosted in secure environments, and we use firewalls, antivirus software, and secure data backup protocols to guard against unauthorized access or data loss. We also educate our employees on best practices for protecting customer data.

Your Rights

You have the right to access, modify, or delete your personal data at any time. To make any changes or for inquiries, please contact us at [email protected].

In addition to accessing, correcting, and deleting your data, you may also request that we restrict processing or provide you with a copy of the information we hold about you. You may also opt out of marketing communications at any time by clicking the "unsubscribe" link included in our emails or by contacting us directly.

Children's Privacy

Our website and sustainable fashion store are not intended for use by children under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete it as soon as possible.

International Data Transfers

EcoElegance operates in India, and as such, your information will be processed within the country. We ensure that adequate protections are in place for handling your data, in compliance with applicable Indian data protection laws.

Updates to Our Policy

We may update this policy from time to time to reflect changes in our practices or legal obligations. We encourage you to review this page regularly for the latest information.

If we make significant changes to this policy, we will provide a prominent notice on our website or notify you by email to ensure you are aware of the changes.